Our many satisfied customers are our greatest reward....
"Thank you so much for the introduction, I went to Sound Advice and purchased a Plasma TV for my den and an LCD for my family room. Their prices were right up there with Best Buy and Circuit City, but their service was way better, in fact excellent. It was such a refreshing change to be assisted by a knowledgeable experienced person instead of a teenage kid, I would definitely recommend them.
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Karen - Sarasota, FL
"My husband and I recently purchased the top of the line Samsung Series 7 at the Deptford, NJ store. Our installation ocurred on 6/17. We are extremely pleased with the set. Would like to thank you for your courteous and extemely knowlegeable installation techs. Steve and Sterling arrived on time, "wore booties" in the house and carried out the installation without a glitch. They were very polite and pleasant and ran us thru the operation of our new TV. I must say you have a class organization!!! Mike Lewis, Steve, and Sterling made this experience a true delight. Thank you so much for employing wonderful people like them...classy!!! We will spread the word!!!
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Marie - Deptford, NJ
"My experience at Tweeter was nothing short of exceptional! The Nashua NH staff (Jon Yulo, Mike Hishan and Todd Ouellette) is very knowledgeable, courteous and professional. They explained product features, technical considerations and manufacturer designs that enabled me to make an informed product selection. There were no high-pressure sales tactics and the prices at Tweeter are as good if not better than the so called discount stores! I consider myself fortunate for not making the mistake of buying from a "big box" store--God only knows what I would have ended up with... I look forward to my next purchase at Tweeter and I will certainly recommend all of my contacts to Tweeter. Keep up the great work!!
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Thomas - Nashua, NH
"I just wanted to let you know my experience with Tweeter was second to none. From the greeting at the door, sales associate knowledge and professional install/team I could not be happier with my experience.
Making such a large purchase can be nerve wrecking but Tweeter helped alleviate that with their professional approach to your custom needs.
Your sales team did a great job listing to what I needed and not selling me what I did not want. I gave them a budget and we picked out the best gear that fit my needs.
I will be sure to recommend Tweeter to anybody that I speak to in regards to a home theater system. I received great prices and friendly service.
The install at my house is so clean. The wires are hidden, and speakers and plasma TV are mounted perfectly. I am glad I left that job to the pros.
Again big thanks to the Tweeter team! I even received a hand written postcard in the mail the day after my install.
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Paul - Wilmington, DE
"I recently had my Chevy Avalanche decked out with a Pioneer AvicD3 navigation system, bluetooth, sirius radio, ipod adapter, steering wheel controls, JL audio 250/1 amp, and a JL audio center console 10" sub woofer stealthbox.
I could have purchased this equipment at any of the big box stores, yet chose Tweeter due to the installation issues I have heard of with the other two big electronics stores, Best Buy and Circuit City.
Johnny, the installer at the Manchester, NH store put all of this in my truck with amazing skill. The stereo equipment looks OEM installed, and the sound is off the charts compared with the original Bose system that I had. I honestly could not be happier with my truck's new sound system.
I am a repeat customer at Tweeter, and Johnny has single handedly ensured that I will be a repeat customer again.
Thank you for employing such skilled installers, as they are a core competency that the other stores do not have."
Jameson - Manchester, NH
"I visited a competitor's store before going to this one. When they saw a female with a teenage son they decided to try and lie to me about what needed to be done to build a custom sub box for my son's vehicle, and quoted an outrageous price. (Lucky for me, I work in a commercial garage and knew what they were up to.) It was refreshing to be treated fairly and to get such fantastic service from your employees. Not only were they courteous, they were extremely prompt with building the boxes I needed. I would like to escpecially commend Dominic who built the boxes, he was awesome!! I will tell everyone I can how great your employees were and I will definitely recommend your store."
Patricia - Durham, NC
"I have been wanting to buy a stereo for a long time but never knew what to buy.
I went in to your store looking for a cable for a boom box and walked out with an incredible stereo system. No high pressure. I just really needed music and Brett provided me with information and product.
Thank you.
I love your store.
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Jean - Salem, NH
"I purchased a Panasonic 50" 720p televsion from Tweeter on Friday, November 23, 2007. I was extremely satisfied with the entire shopping experience. The salesperson, Abraham Shojobi, was very professional, and exceeded all my service expectations. He demonstrated great knowledge of the product, and even offered suggestions for accessories and how to care for the televsion, and made sure all my questions were answered.
Your delivery team also exceeded my expectations. I was called in advance of delivery and he arrived punctual and friendly. It was raining that day, and he went the extra step to make sure the carpets didn't get wet.
He also made sure the television arrived in perfect condition.
Interacting with him only enhanced the entire positive experience with Tweeter.
Thank you for your excellence in product, service, and delivery. I will highly recommend Tweeter, especially the Houston Westheimer location, to other friends and family.
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Jane - Houston (Westheimer), TX
"Maurice Vick handled the in home consultation. He did a fantastic job. We bought a Pioneer plasma tv PRO FHD 1 that was mounted on the wall and Sharpe surround system and a Sony blu ray dvd player. He did a great job working with me, my wife, and our builder (we were doubling the size of our family room) who all had different goals.
Everyone who comes over now loves the system and my guess is that you will eventually get other business from this including the builder. Your installation folks were very pleasant and also moved my old tv and some speakers for me and gave me some very good advice when they came about needing rewiring.
It was a wonderful experience and again I cannot say enough about the help
and advice that Maurice Vick provided. "
David - Durham, NC
"Early this morning before I boarded my plane to return to RI my wife informed me that there was a problem with our surround sound system and TV purchased from your local Warwick, RI Store. When I arrived back in RI, I contacted the store and spoke with Mr. Chris Boucher. I explained my situation and mentioned that with the biggest game of the year for the New England Patriots this comining Sunday I was in a panic mode that I would have to cancel our game time plans.
Chris, attempted to walk me through the possible problems and when that did not worked, stated that if I gave him my address he would stop by during his lunch hour. Well Chris Boucher just left and I cannot express to you and Mr. Boucher how grateful I am for his time and service.
You truly are a great company. Go-Pats! "
Bill - Warwick, RI
"On 10/13/07 and yesterday your installers Allen Lambert and Mikee Feheley installed all of my home sound system that could be installed (wires, cables,control switches etc). Both of these men were absolutely outstanding. They both displayed outstanding technical compentence, professionalism and personal pride. Qualties so rarely found in anyone today.Their concerns were for my complete satisfaction. They both exceeded my wildest expetations. How can I ever express to them my most sincere graditude and appreciation ? I trust that you will find appropriate recognition for them. Their performance reflects most favoreably on Sound Advice as well as on themselves. They are both to be commended. I look forward to having both Mikee and Allen as my installers for the completion of the project."
W.L. - Sarasota, FL
"I have been very satisfied with the products and service provided by your store.
Thad Mobley has helped me make choices that made sense and performed to my expectations.
You have a good man there and should take care of him."
John - Columbia, SC
"I would like to let you know of the great service I received from your repair center in South Florida. A gentleman named "Raul" handled my repairs in the most professional manner. He was courteous and very responsive throughout the entire repair process. Raul should be recognized for his commitment to customer service.
It re-enforces the decision to do business with your company.
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Jaime - Pembroke Pines, FL
"I consulted Tweeter about a home theater and built-in whole-home sound system as part of a home renovation project. Your store manager took a great deal of time with us to understand our needs and help us understand the options. They then visited our house on a Tuesday and put together a proposal for this very elaborate system in time for us to take advantage of Massachusetts' tax-free weekend on Saturday. They also took at least two hours of evening time to help us finalize our speaker choice.
Thanks to Tweeter's promptness and professionalism, we were able to save the 5% sales tax on a $25K order. You folks are the real deal. I would have no hesitation in recommending Tweeter to anyone in the market for sophisticated home A/V gear.
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Rand - Attleboro, MA
"Earlier this year, I worked with Tweeter on a home theater system for a remodeled room. You made excellent recommendations and were very responsive to my needs. We are half-way through construction and yesterday Nathan and Jared completed pre-wire installation. Nathan assessed my needs and recommended in-ceiling rear speakers instead of the wall-mounted ones which I had purchased. Mike allowed me to make this exchange that same day.
Throughout this process, I have been so well served by these men, I hope performance like this will be recognized and rewarded. Please forward the comments on to their respective Managers.
I hope Tweeter continues this type of customer service throughout any reorganization. Customers like me rely on the extra attention not available at "big box" stores and are willing to pay for valued services.
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Ronald - Wilmington, DE
"My sales person Maurice Vick was extremely helpful and answered any questions I had very quickly.
In addition, Derrick and Brian (installers) did a fantastic job and stayed extra time to make sure they did the job right and set it up for all of our needs.
I had best buy install my TV a while ago and the difference in the Tweeter experience is night and day. Happy to provide a reference for Tweeter and specifically Maurice, Brian and Derrick.
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Joseph - Durham, NC
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